Christmas Delivery and Returns
Cut off dates for Christmas delivery
Order before the cut off dates in order to get your Motleys in time for Christmas!
UK Orders
|
Delivery type |
Christmas order cut off date |
Cut off time |
|
Standard |
21st December |
2pm |
|
Next working day |
22nd December |
2pm |
|
Same day delivery within London |
24th December |
12pm |
International Orders: Europe
|
Country |
Standard shipping cut off date |
Cut off time |
|
Ireland and France |
18th December |
2pm
|
|
Germany and Switzerland |
16th December |
|
|
Rest of Europe |
16th December |
|
Country |
Express shipping cut off date |
Cut off time |
|
Ireland and France |
22nd December |
2pm
|
|
Germany and Switzerland |
21st December |
|
|
Rest of Europe |
21st December |
International Orders: Rest of the World
|
Country |
Standard shipping cut off date |
Cut off time |
|
Australia and New Zealand |
24th November |
2pm
|
|
Singapore |
24th November |
|
|
United States & Canada |
24th November |
|
|
Rest of the world |
24th November |
|
Country |
Express shipping cut off date |
Cut off time |
|
Australia and New Zealand |
15th December |
2pm
|
|
Singapore |
21st December |
|
|
United States & Canada |
21st December |
|
|
Rest of the world |
15th December |
Returns
Christmas returns: We are offering extended free returns until 31st January 2021 for orders placed after 15th November 2020.
If you are not happy with your purchase, simply notify our Customer Services team via care @motley-london.com within 30 days of receiving the product, who will provide you with a returns slip.
You must return the item(s) in the same condition in which you received them, with their original packaging. This will be at your own cost unless the return is organised by Motley London in which case collection and return is ordinarily free of charge. Please ensure that you get proof of postage when returning an item. You are asked to take reasonable care with the items. A full refund or credit note excluding any applicable delivery costs will be processed within 15 working days of us receiving the returned items.
For international returns, we’re unable to cover the cost but based on your location, we’ll organise your return for a pre-determined fee.
Limited edition and made to order pieces are non-refundable and non-exchangeable.
Personalised / engraved items are non-refundable.
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